# LISTE DISFONCTIONNEMENT_Comments.docx

1. ADMINISTRATION PANELS

1\. Remove the SETTINGS and other admin-only functionalities from the Accountant and Analyst users.Accounting

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Analyst

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2\. A new Merchant account has been created, but order and notification data is present.

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3\. When registering an order, the customer selection section is problematic. RapideService emphasizes: Selecting the customer at this stage is pointless for several reasons:

\- There are thousands of customers; a selection process would be impossible.

\- The same customer may have a different address at any given time.

The solution is to simply present the registration fields at this stage with the map directly on the form, rather than under a button. Try to place the salesperson selection field at the top. (Exactly as it was done in the old RS CRM)

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4\. After an order is placed from the control panel and accepted by a delivery driver, tracking does not work. No route is traced, and no movement is observed on the map. NO TRACKING is visible.

5\. IDs should not be visible on profiles. No ID should be visible anywhere else.

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6\. Table of correct French word correspondences IN THE PANEL

| **WORD IN CURRENT FRENCH** | **WORD IN GOOD FRENCH**   |
| -------------------------- | ------------------------- |
| Branche                    | Bureau                    |
| Inventaire                 | Gestion de stock          |
| Gestion des vendeurs       | Gestion des e-Commerçants |
| Commandes                  | Gestion des commandes     |

1. Ensure that the table here calculates correctly and accurately everything it claims to represent

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1. The currency is FCFA (XOF specific to West Africa). Remove all Indian or US dollar currency from the panels and apps.
2. We tried to create a role, but it's not possible to assign it specific access interfaces.
* This is feature will not work as per the current coding structure. As per user roles and access mentioned by the client is already in place.

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1. We previously discussed the possibility of regenerating access credentials to be sent to the merchant or delivery driver in case of loss of access.

\- We are implemented Reset Password feature for all types of users. Email will be sent with web link to reset password and they can login with new password. 

11\. The possibility of automatically resending an email to the relevant party containing their access credentials when a new account is created for them.

\- Yes we have implemented now.

12\. RapideService had sent their database. We should integrate the database so that the company can start using this existing data.

\- We will address this in the last phase, once client will approve the platform.

1. **APPLICATION MOBILE LIVREUR**
2. Malfunctions

\- After acceptance, no tracking was visible in the admin panel, and the merchant account remained frozen.

\- Tracking was not visible in the user application.

1. **APPLICATION MOBILE USER**
2. Screen :
* screen 1
* screen 2

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1. Disfonctionnement :

\- Unable to register an address

\- Unable to submit a request

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\- The map remains on an Indian city by default and even after pressing the automatic addressing button nothing happens.

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3\. When registering a request, the package can be located elsewhere, allowing the user to enter the pickup location information. Then, on the same screen, the recipient's information will appear, as is the case with other delivery applications. This screenshot example clearly illustrates what our client wants (I will send you the app's APK so you can see how the user app should function).

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3\. Intercity request on the user application

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After this, we will have the SENDER and RECEIVE information like this:

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**Other things:**

* \- At the first meeting, RS requested the ability to regenerate and resend access credentials to merchants or delivery drivers in case they misplace them, using a button. The affected party would then receive the credentials via email.
* \- Reset Password feature is implemented
* Each time a new account is created (user, merchant, or delivery driver), the individual must receive an email at the provided email address.
* \- Yes implemented
* Sir, I would like you to ensure that everything is working correctly. That the three systems are working well together, especially the mobile apps. Please install the application I just sent you to see how it works. The user app should also function this way for the PARCEL system.
* RS emphasized that we must keep in mind that the panel's presentation and functionality are similar to their previous CRM. We must maintain the same simple logic so that neither the employees nor he himself get confused.
* For example: The CLIENT tab must be removed from the left-hand menu bar. When creating an ORDER, the client information is entered directly into fields and mapped below the button next to it, directly on the form. The first field is the e-merchant.
* Another important point: we have selection fields everywhere. Ideally, these should be auto-select fields that display the data after three characters. Because if we had to search for an e-commerce merchant among 1000 in a selection field, it wouldn't be feasible in reality.
* In the old CRM, there's a REPORT section in both the Admin Panel and the Merchant Panel. We'll need to replicate this section exactly so that both systems can generate PDF reports, just as it currently works in the old CRM, using the available filters and other features.
* We'll also need to integrate the existing database from the old CRM into the new one so that RS starts with the current data, ensuring business continuity.